Internal Customers

The people in this department need to know what deliveries are to be made and what products are to be delivered. Staff Office The Human Resources department need to know hours worked by employees and if there are any positions to be filled. Staff Training They need to know which members of the department will need training and which areas need to be covered in the training exercises. Cash Office The cash office needs to know what transactions were made at all the tills in the department and how much money there is in the tills at the end of the working day. This is so they can tally up the stores figures and see how well the shop has performed on that particular day.

A Cola brand

After analysing my market research, I have concluded that the social grade of the local area is (B) Lower Management, and the average pay is between 25000 and 35000. The majority of the people do shop locally, the main reason being that the local shops cater for their needs. This shows that there would be a place for me in this local area because there aren't any specialised Internet cafes, aimed at social group B. The majority of people surveyed fit into this group, so it makes sense to primarily aim for them, and then the skilled non-manual workers. Planning restrictions.